Outcome 1: Reduction/ more effective management of rent arrears and debt in Fairhill / Eddlewood; financial gains

Outcome 2: More people using/ know about the CAB service within this area and have contributed to service design and delivery for 2020-21

 Job Description

  • Position: Community Adviser
  • Responsible to: Team Leader – General Services
  • 28 hours pw. – hours to be agreed – flexibility needed to cover evening and perhaps a weekend event
  • Salary: £23,000 pro rata

Key responsibilities

  • The provision of holistic general advice, financial inclusion support and practical assistance for people experiencing difficulties with rent and other essential payments
  • Record, update and maintain information on the CASTLE case management system for the purpose of continuity of casework, information retrieval, and statistical monitoring and report preparation
  • Contribute to local and national social policy work
  • Ensure that all work meets quality standards and the requirements of Hamilton CAB
  • Liaise with appropriate bureau staff and other relevant agencies as required
  • Keep abreast of changes in advice, legislation and policy
  • Attend staff meetings, 1:1 meetings and training / development sessions offered
  • Work co-operatively with partners in schools and community settings
  • Work with the Team Leader and other HCAB staff to run workshops and information sessions to increase knowledge of consumer matters and the work of HCAB