General Data Protection Regulations (GDPR)

South Lanarkshire Carers Network is committed to protecting the privacy and personal information of all our members in line with the GDPR which comes into force on the 25th May 2018.  This privacy statement sets out how we collect, store, transmit and use any information you provide.


Our Organisation and its purpose

Our organisation was formed in 1998 by unpaid Carers to promote the interests of unpaid Carers in South Lanarkshire.  We recognise the demographics of our areas population are changing with an estimated 38,000 unpaid Carers being affected by their caring responsibilities.  We want to support everyone who cares for another through our network.  We work in partnership with other agencies and third sector organisations to offer opportunities to influence and improve services which impact on unpaid Carers.

Our remit remains to raise the profile of unpaid Carers, we raise Carers issues and work with Carers by empowering them to have their voices heard in the development of services and policy at local and national levels.  We will support Carers to use their skills and expertise by providing them with opportunities and facilities to meet and discuss emerging issues.  We will continue to be one of South Lanarkshire’s primary Carer information conduits signposting Carers, statutory bodies and employers to partner agencies that can help and engage with them.


Contact details

South Lanarkshire Carers Network is a registered charity in Scotland. We work in partnership with South Lanarkshire Health and Social Care Partnership and various third and independent sector organisations.  Collectively we strive to achieve improvements for Carers in South Lanarkshire.

Our registered office is

South Lanarkshire Carers Network Email:
65 Bothwell Road Web:
Hamilton Telephone: 01698 285163
ML3 0DW Opening Times: 9am – 4.30pm Mon – Fri


What are cookies and how do you use them?

A cookie is a small file that we store on your computer to collect information about how you use our website.

How we collect your information

  • Your paper membership application
  • When you contact the office by telephone
  • When you speak to a member of staff at GP surgeries and community events
  • When you make an application or enquiry on our web site
  • When you visit our office to discuss your caring role with a member of staff
  • When a referral comes to us from the GP surgery
  • When a referral comes to us with your prior agreement from a partner organisation

Who do we share your information with

With your agreed consent we share your information with other professionals such as health and social care professions, benefits agencies, welfare rights officers, third sector support organisations, other charities and GPs and hospital teams. The information we share will be in relation to seeking supports and services for wither you as the Carer or the person you care for, this sharing of information will be part of our referral process.

Storing and sharing your information

In line with our Data Privacy Policy (copy available on our website) all your information will be stored securely and safely both on our database and paper copies.  Electronic data is encrypted with lock down processes and paper based data is stored in secure cabinets which are locked and only accessible by designated staff.

The information we gather about you will allow us to:

  • Register you as a member
  • Send you our quarterly newsletter
  • Invite you to events and activities
  • Contact you regarding Focus groups, consultations and Carers meetings
  • Complete statistical analysis which is anonymised
  • Respond to and provide you with information you have requested

Keeping your Information

You can inform us at any time that you would like to have your data removed from our database.  We will maintain your membership information until such times as you tell us you would like to be removed.  This can be done by contacting the office.



Consent means offering individuals real choice and control.

Consent requires a positive opt-in, consent can be deemed as lawful basis.

Explicit consent requires a very clear and specific statement of consent.

We keep evidence of consent – who, when, how, and what you told us.

We keep our consent requests separate from other terms and conditions.